GMAT® Score Reports  

Contact Customer Service

For these issues... Contact

For Score Report Users

  • Username/password issues
  • Changes to access permissions (such as which school/program data you can access and whether you can view test-taker photos)

 

Account Recovery Tool or Your School Site Administrator

If you don’t know who your School Site Administrator is, please e-mail the GMAT® School Associate Manager at gmatprogram@gmac.com. You may also call 1-866-706-0403 or 1-703-668-9603.

For School Site Admins

  • Changes to institution, school, or program information (including addition/removal of programs and ability to view test-taker essays)
  • Issues related to activating/deactivating a website user account
  • Questions about the Terms of Use Agreement
  • Ideas for site enhancements

 

GMAT® School Associate Manager at gmatprogram@gmac.com.

You may also call 1-866-706-0403 or 1-703-668-9603.

For Technical Issues

  • Problems accessing, searching for, or displaying score reports or photographs
  • Problems downloading score reports (PDF files or data files)
  • Technical issues, such as problems related to specific pages of the site
  • Issues related to modifying your School Site Administrator profile

 

Pearson VUE at GMATTechSupport@pearson.com.

You may also call one of the following regional phone numbers:

  • U.S. and Canada (toll-free): 1-888-695-8378
    7:00 a.m. to 7:00 p.m. Central Time
  • Other countries in Americas region: 1-952-681-3872
    7:00 a.m. to 7:00 p.m. Central Time
  • Europe/Middle East/Africa: +44 (0) 161 855 7459
    8:00 a.m. to 6:00 p.m. GMT
  • Asia Pacific: +603 8318 9963
    05:00 - 20:00 (Malaysia Standard time, UTC/GMT +8 hours) - Monday
    08:00 - 20:00 (Malaysia Standard time, UTC/GMT +8 hours) - Tuesday to Saturday
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